Our Secure Client Portal

For a secure client experience, we use Owl Practice.

Owl Practice is a PIPEDA and PHIPA-compliant, secure, web-based practice management system that stores and manages client records and has video capability. Owl has multiple safeguards in place to ensure that connections are secure and private. For example, Owl video therapy does not rely on any third-party integrations, runs on Owl-owned and operated servers (not a third-party cloud) located in two Toronto data centres, and all video traffic is encrypted. The use of a Client Portal ensures that all hosted sessions can be secure, requiring that clients log in and the psychologist admits them before connecting.

Within the Owl Practice Client Portal, current clients can:

  1. Schedule sessions on available days and times that work best for them.

  2. Access their account (view past and upcoming sessions, payment details).

  3. Send and receive secure messages.

  4. Join secure, virtual video sessions.

For detailed instructions on using the Client Portal (and joining video sessions), please click here: How to Use the Owl Client Portal.

Not yet a current client?

If you are interested in scheduling an assessment, please complete the secure form by clicking the link below.